SHIPPING AND RETURNS

We wanted to take a moment to update you on our shipping and return policies regarding your monkey pet purchases. At Monkey Mart, westrive to provide the best service and ensure the well-being and safety of our beloved primates.

Shipping:
When it comes to shipping, we understand the importance of timely and secure delivery. We partner with reputable shipping carriers to ensure that your monkeystrive to provide the best service possible and ensure that every customer is satisfied with their purchase.

Shipping:
We are pleased to offer fast and reliable shipping options to deliver your monkey pet right to your doorstep. Our team works diligently to ensure that your furry friend is safely and comfortably transported to minimize any stress during the journey. We partner with reputable shipping carriers who specialize in the transportation of live animals, adhering to all necessary guidelines and regulations.

Returns:
We understand the importance of finding the perfect companion, and we want you to be completely satisfied with your monkey pet. If, for any reason, you are not happy with your purchase, we offer a hassle-free return process. We kindly ask that you contact our customer service within 7 days of receiving your monkey pet to initiate the return process. Please note that all returned monkeys must be in good health, with no signs of mistreatment.

Prior to returning your monkey, our dedicated team will guide you through the necessary steps to ensure a smooth and stress-free return process. Please be aware that shipping fees for returns are the responsibility of the customer unless there is a specific case of a defective or incorrect product.

Health and Safety:
The health and well-being of our monkeys are of utmost importance to us. Before being shipped, all our monkeys undergo a thorough health examination by a certified veterinarian to ensure they are in optimal health. We also provide you with detailed care instructions upon delivery, helping you with the transition and ensuring the best living conditions for your new pet.

Please note that owning a monkey requires certain permits and adherence to local regulations. We strongly recommend that you research and familiarize yourself with the legal requirements in your area to ensure you are fully compliant.

If you have any further questions or concerns regarding our shipping and return policies, please do not hesitate to reach out to our customer service team. We are here to assist you and make your shopping experience a pleasant one.